Shipping Policy

Where We Ship

United States (48 contiguous United States)

We strive to get your items to you as quickly as possible. We do not offer express shipping at this time. Most orders are shipped the next business day after they are placed. We use UPS ground shipping for all orders in the continental US. Orders arrive within 5-7 business days.

Hawaii and Alaska Customers

Items going to Hawaii and Alaska are shipped via UPS Air and arrive within 7 business days.

US Virgin Islands and Puerto Rico Customers

Your order will ship via UPS from our facilities to our international shipping station in Connecticut where the merchandise will be inspected and then reshipped out to you via the United States Postal Service (USPS). Please allow 1-2 weeks for delivery.

Canadian Customers

Your order will be shipped Fed-ex, USPS, or UPS at our discretion.

International Customers

Your order will ship via UPS from our facilities to our international shipping station in Pennsylvania where the merchandise will be inspected and then reshipped out to you via Federal Express International.  If Fed Ex is not available it will be sent via United States Postal Service.  Please allow 2-3 weeks for delivery. It is important to note that you will have to pay custom duties and taxes on the items you purchase and that these local fees are not included in your invoice. All refused shipments will be charged $79.90 to cover shipping cost both ways. This amount will not be refunded to your credit card.

Shipping Procedures

Shipping Confirmation Emails

We will send you a shipping confirmation email when all or part of your order is shipped.   This email is sent after the first UPS scan.  The email will include the UPS tracking number.  You will be sent a shipping confirmation email with a tracking number for every shipment.

Shipping in Multiple Packages

If your order includes several items, they may ship separately and at different times. So that we can deliver your purchases to you as efficiently as possible, items which ship from the same location are grouped together. Our shipping confirmation emails will let you know how much of your order has shipped.